Contact Us – We’re Here to Help 24/7
At 747Live, your satisfaction, safety, and gaming experience are our top priorities. Whether you have a question about your account, need assistance with deposits or withdrawals, want to report an issue, or simply seek guidance on how to use our platform—our Customer Support Team is available 24/7 to assist you.
We offer multiple ways to get in touch. Choose the method that works best for you, and rest assured—we’re always ready to respond.
1. Live Chat Support – Available 24/7
For instant assistance, use our Live Chat feature available directly on our website and mobile app.
Features:
- Immediate real-time support
- Multilingual agents available
- Covers account, payments, promotions, technical issues, and more
- Average response time: under 2 minutes
To use live chat, click the chat icon at the lower-right corner of any page.
2. Email Support
For non-urgent inquiries, verification requests, complaints, or documentation:
- General Support:
[email protected] - KYC & Verification:
[email protected] - Bonus & Promotions:
[email protected] - Fraud or Security Concerns:
[email protected]
We aim to respond to all emails within 12–24 hours.
3. Hotline / Customer Service Number
Prefer to speak with someone?
- Customer Hotline: (+63) 928-557-4338
- Available daily: 9:00 AM – 11:00 PM (PH Time)
For account inquiries, payment assistance, or general support.
4. Contact Form
You may also fill out our online contact form with your name, email, and message. A support agent will reach out to you via email within 24 hours.
5. Social Media & Community Support
Stay connected with us through our official channels for updates, promotions, and community interaction:
- Telegram
- Twitter/X
Note: We will never ask for your password or request personal information via social media DMs.
6. Physical Address
747Live Entertainment Corporation:
20th Floor, One San Miguel Avenue, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
This is our corporate headquarters and administrative office. For support, please contact us through the above-listed channels.
Common Topics We Can Help With:
- Deposits and Withdrawals
- Bonus Activation and Wagering Requirements
- Mobile App Support
- Login and Password Recovery
- KYC Verification
- Game-related technical issues
- Responsible Gambling Tools
- Reporting Fraud or Abuse
We’re Always Ready to Assist You
At 747Live, you’re never alone. Whether you’re a first-time player or a high-roller VIP, our support agents are friendly, professional, and trained to resolve issues quickly.
Don’t hesitate—reach out anytime and we’ll make sure your gaming journey remains smooth, secure, and enjoyable.