Privacy Policy – 747Live Casino
Your privacy is of utmost importance to us. This Privacy Policy outlines how 747Live Casino (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you access and use our website and services.
By using our platform, you agree to the collection and use of your personal data in accordance with this policy.
1. Information We Collect
We collect personal and non-personal information to provide a secure and personalized experience. The types of information we collect include:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Username and password
- Date of birth
- Payment method details (e.g., bank, e-wallet, crypto address)
- Government-issued ID (for verification purposes)
- IP address and device/browser information
1.2 Non-Personal Information
- Device type and operating system
- Language preference
- Browsing behavior on our site
- Referring/exit pages
2. How We Use Your Information
We use your data to ensure smooth account operation, secure gameplay, and a customized user experience.
Your information may be used for:
- Account creation and authentication
- Processing deposits and withdrawals
- Customer support and live chat interactions
- Sending account updates, promotions, and transactional messages
- Detecting and preventing fraud or unauthorized activity
- Legal compliance and regulatory reporting
- Improving platform performance and personalization
3. Data Protection & Security
747Live implements robust security measures and infrastructure to protect your information.
We use:
- SSL encryption for data transmission
- ISO/IEC 27001:2013-certified protocols for information security
- Firewall protection, access control, and data backup systems
- Secure storage of sensitive information, including hashed passwords
Only authorized personnel are permitted access to user data, and all employees are trained to handle data with strict confidentiality.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and as required by law.
You may request data deletion; however, some information may be retained to comply with legal obligations (e.g., financial or anti-money laundering regulations).
5. Sharing Your Information
We will never sell or rent your personal information to third parties. However, we may share your data with:
- Licensed third-party payment processors (for secure transactions)
- Game providers and platform partners (to facilitate gameplay)
- Regulatory bodies or law enforcement, when legally required
- Analytics and marketing tools for improving user experience (with anonymized data where possible)
All third-party services are contractually obligated to protect your data under data protection laws and confidentiality clauses.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and gather insights into how you use our site.
Cookies help with:
- Keeping you logged in
- Saving your preferences
- Tracking site performance
- Delivering relevant promotional content
You may choose to disable cookies via your browser settings, though this may affect site functionality.
7. Your Rights as a User
You have full control over your personal information and may exercise the following rights:
- Access: Request to see the personal data we hold about you
- Correction: Request changes to incorrect or outdated information
- Deletion: Request removal of your data (where legally permissible)
- Opt-out: Unsubscribe from promotional emails and SMS notifications
- Data portability: Request a copy of your data in a structured format
Requests can be submitted through our support team at [email protected].
8. International Data Transfers
747Live may transfer and process your data outside the Philippines (e.g., with offshore game providers or secure servers). In doing so, we ensure that such transfers comply with applicable data protection laws and maintain the same level of security.
9. Responsible Use – No Minors Allowed
747Live strictly enforces an 18+ policy. We do not knowingly collect or process information from individuals under the age of 18. If we become aware of such activity, the account will be terminated and data deleted immediately.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, you may contact us anytime:
- Live Chat: @casino-747.com
- Telegram: @casino-747.com
- Phone: +63 928-557-4338
- Email: [email protected]
- Address: 747Live Entertainment Corp, 20th Floor, One San Miguel Avenue, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. You will be notified of significant changes via email or platform notification.
Continued use of the platform constitutes your acceptance of the updated policy.